Either party may terminate a service engagement by providing 14 days’ written notice to the other party. Notice may be given by email to the address on record.
Upon termination:
- You remain responsible for payment of all work completed up to the date of termination, including any costs or third-party commitments already incurred on your behalf
- Deposits paid prior to commencement of work are non-refundable, except where Digital Treasury is in material breach of these Terms
- Any deliverables completed and paid for in full will be provided to you; work in progress that has not been paid for remains the property of Digital Treasury
Digital Treasury reserves the right to terminate a service engagement immediately and without notice if you are in material breach of these Terms, including but not limited to non-payment of invoices, misuse of our services, or conduct that is unlawful or harmful.
Clauses relating to payment obligations, intellectual property, confidentiality, and limitation of liability survive termination of the engagement.
Where Digital Treasury provides you with access to a client portal, project management platform, or any account-based system as part of our services, the following apply:
- You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account
- You must notify us immediately if you become aware of any unauthorised access to or use of your account
- Account access is personal to you and must not be shared with or transferred to third parties without our prior written consent
- You agree to provide accurate and up-to-date information when creating or maintaining your account
Digital Treasury reserves the right to suspend or deactivate any account that we reasonably believe has been compromised, is being misused, or is in breach of these Terms. We will notify you as soon as practicable if this occurs.
Upon termination of a service engagement, your access to any Digital Treasury-managed accounts or systems will be revoked within a reasonable timeframe.
Access to our website and any platforms or tools we provide is granted for lawful purposes only, in connection with the services described in your engagement with Digital Treasury.
You must not:
- Use our website or services in any way that violates applicable Australian laws or regulations
- Attempt to gain unauthorised access to any part of our systems, platforms, or client dataIntroduce or transmit any malicious code, viruses, or harmful software
- Use our services to transmit unsolicited commercial communications or engage in spam
- Reproduce, distribute, or commercially exploit any content from our website without our prior written permission
- Use our services in a way that disrupts, damages, or impairs the experience of other users or clients
We reserve the right to restrict or suspend access to our website or any service platform at any time, with or without notice, where we believe a breach of these Terms has occurred or is likely to occur.
Our website may contain links to third-party websites. These links are provided for convenience only and do not constitute our endorsement of those sites. We are not responsible for the content or practices of any linked third-party websites.
All fees for Digital Treasury services are set out in the relevant quote, proposal, or service agreement provided to you prior to commencement of work. By accepting a quote or proposal, you agree to the pricing and payment terms described.
Our standard billing terms are as follows:
- A deposit - typically 50% of the agreed project value - is required before work commences
- The remaining balance is due upon project completion, or as otherwise specified in the proposal
- Ongoing retainer or maintenance services are invoiced monthly in advance
- All invoices are due within 14 days of the invoice date unless otherwise agreed in writing
All prices are stated in Australian Dollars (AUD) and are inclusive of GST where applicable. A tax invoice will be issued for all payments.
If an invoice is not paid by the due date, Digital Treasury reserves the right to:
- Suspend work on the relevant project until payment is received
- Charge a late payment fee on overdue balances
- Refer the outstanding amount to a third-party debt collection service
Digital Treasury is not responsible for any costs, losses, or delays arising from a suspension of services due to non-payment.
Digital Treasury is committed to handling all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our full Privacy Policy, which sets out how we collect, use, store, and protect your information, is available on our website at digitaltreasury.com.au.
In the course of providing our services, we may access, store, or process data belonging to you or your clients. Where this occurs:
- We will only access client data to the extent necessary to deliver the agreed services
- We will not disclose your data to third parties except where required to deliver the services (e.g. hosting providers, analytics tools) or where required by law
- We take reasonable technical and organisational measures to protect data against unauthorised access, loss, or misuse
- Any third-party platforms or tools used in delivering our services are selected with due regard for their security standards and privacy practices
You are responsible for ensuring that any data, content, or materials you provide to Digital Treasury have been collected and shared in compliance with applicable privacy laws, including obtaining any necessary consents from individuals whose information is included.
In the event of a data breach that is likely to result in serious harm, Digital Treasury will notify affected parties and, where required, the Office of the Australian Information Commissioner (OAIC), in accordance with the Notifiable Data Breaches scheme.
Digital Treasury retains ownership of all intellectual property developed prior to or independently of your engagement, including but not limited to design systems, code frameworks, templates, tools, methodologies, and proprietary processes. Nothing in these Terms transfers ownership of our pre-existing intellectual property to you.
Upon receipt of full and final payment for a project:
- Digital Treasury assigns to you the intellectual property rights in the custom deliverables created specifically for your project, such as bespoke graphic designs and custom-written code
- This assignment does not include any third-party components, open-source libraries, licensed fonts, stock imagery, or plugins incorporated into the deliverables, which remain subject to their respective licence terms
- Digital Treasury retains the right to use the project as part of our portfolio and in promotional materials, unless you request otherwise in writing prior to project commencement
You warrant that any content, images, or materials you provide to Digital Treasury for use in your project are owned by you or that you have the necessary rights and permissions to use them. You indemnify Digital Treasury against any claims arising from your breach of this warranty.
Deliverables remain the property of Digital Treasury until payment has been received in full. We reserve the right to withhold delivery or access to completed work where outstanding invoices remain unpaid.
If you wish to cancel a project or service engagement, you must notify Digital Treasury in writing. The following terms apply upon cancellation:
- All work completed up to the date of cancellation will be invoiced and is payable in full
- Any third-party costs already committed on your behalf (such as domain registrations, hosting, stock assets, or software licences) are non-refundable and will be passed on to you
- Deposits paid are non-refundable, as they are applied to work already commenced and resources already allocated
For ongoing retainer or monthly service agreements:
- Cancellation requires 30 days’ written notice prior to the next billing cycle
- Services and access will continue until the end of the current billing period; no pro-rata refunds are provided for unused time within a billing cycle
Digital Treasury will make reasonable efforts to provide you with all completed deliverables and relevant files upon cancellation, provided all outstanding amounts have been settled.
We understand that circumstances change. If you need to pause rather than cancel a project, please contact us to discuss options. Project pauses of more than 60 days may be subject to a re-engagement fee to account for updated scoping and resource allocation.
